Privacy Policy

GENERAL INFORMATION

The privacy and safety of your personal data is a priority for our company. For this reason, our priority is to adopt procedures which ensure total transparency and clarity with regard to the processing of your personal data. 

With this in mind, please read this data protection policy carefully: by accessing the website and providing your personal data you acknowledge and expressly consent to its terms. In particular, by providing your personal data through the contact form and shopping cart available on the website, you acknowledge and consent to its collection and processing according to the terms of this privacy policy.

For clarity, personal data and cookies are not necessarily collected when you simply browse or access the website. Nonetheless, we take this opportunity to mention that our website also uses cookies, which are also covered by this privacy policy.

We further clarify that unless otherwise stated, any legal reference below refers to Regulation (EU) 2016/679 of the European Parliament and Council, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (commonly known as the “General Data Protection Regulation” or “GDPR”) .

What is personal data?

Personal data is defined as any information relating to an identified or identifiable natural person (“data subject”); A natural person is considered identifiable if they can be directly or indirectly identified, in particular by reference to an identifier such as a name, an identification number, location data, a digital identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Who is the data subject?

Within the scope of this privacy policy, the user of www.alguimya.com

Who is responsible for processing your personal data?

BUGGYPOWER S.L., with registered office at Calle Miguel Hernandez 16, Bajo, 20740 San Pedro del Pinatar, Murcia, Spain, and single tax and corporate number B73532657 is the data controller for the data provided by you, and is responsible for this personal data under the applicable data protection legislation.

What is personal data processing?

Personal data processing is any operation or set of operations applied to personal data or sets of personal data, whether by automated or non-automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation and use, disclosure by transmission, dissemination or any other means, comparison or cross-referencing, restriction and erasure or destruction.

Where do we store your data?

The data we collect is stored within the European Economic Area (“EEA”), but can also be transferred and subject to processing in a country outside the EEA. In the former case, your personal data will be transferred in compliance with the applicable laws.

For transfers to countries outside the EEA, BUGGYPOWER S.L. will resort to adequacy decisions or, in their absence, to data protection clauses.

Who has access to your data?

We never transfer, sell or exchange your data to/with third parties outside our company for marketing purposes. The data provided to third parties is only used to provide our services to you. Below you will find the types of third party related to each specific case.

What are the legal grounds for processing?

In each specific instance when the personal data we collect about you is processed, we will inform you about the underlying legal grounds, namely those concerning consent, compliance with legal obligations, or those required to enforce an agreement, and will also inform you of the effects of opting against processing.

What rights do you have?

The user’s right to access their personal data, as well as their right to correction and portability is always guaranteed, in the absence of legal impairments of a contractual or statutory nature to deletion and limitation, and/or of opposition to the processing. You may exercise any of these rights by sending an email to privacy@alguimya.com

The user also has the right to submit any claims they deem fit to the regulatory agency, which in Spain is the Agencia Española de Protección de Datos [National Data Protection Commission], whose contact information is available at https://www.aepd.es/.  

What guarantees do we give you?

Our company will always take appropriate technical and organisational security measures to protect the integrity, safety and confidentiality of your personal data. These include the best and most advanced digital data storage techniques available on the market, reasonably implemented according to the needs of our company.

Updates to this data protection policy:

Our company reserves the right to change this data protection policy at any time, and any changes thereto will be duly published on this website. The version published on the website is always the one currently in effect.

ONLINE PURCHASING

Why do we process your personal data?

We will use your personal data to manage your online purchases at www.alguimya.com, to process your orders, exchanges and returns through our online services, and to send you notifications on the status of your delivery, or if something should go wrong with the delivery of your items. 

We will use your personal data to manage your payments.

We will also use your data to manage claims and issues related to product guarantees.

Your personal data is used to identify you as well as to confirm your address with external partners. 

What types of personal data do we process?

We will process the following types of personal data:

  • Contact information such as name, address, email address and telephone number, payment details and payment history;
  • Taxpayer number for the sole purpose of issuing invoices;
  • Information about orders;
  • Purchase history.

Who has access to your data?

Personal data provided to third parties is only used to provide the above-mentioned services. We use storage and delivery service providers to ship your order. We use payment service providers to process your payments.

Please note that many of these external companies have a right or a statutory obligation to process your personal data.

What are the legal grounds for processing your personal data?

We need to process your personal data so that our company may operate an e-commerce business, managing, tracking and delivering your orders. Thus, the user acknowledges that without access to the personal data identified above, no online purchase and sale agreement is possible. 

How long do we keep your data?

Your data will be stored as long as you are an active customer, and up to a maximum of two years after the account has been deleted.

DIRECT MARKETING

Why do we process your personal data?

To optimize your experience with our company, we may provide you with relevant information, recommend goods, send you reminders about the goods in your shopping cart and costumed offers. All these custom services are based on your previous purchases, on the goods you clicked and the information you sent us.

What types of personal data do we process?

We process the following types of personal data:

  • Contact information such as email address, phone number, address and postcode;

Who has access to your data?

The data provided to third parties is only used to provide the above-mentioned services. We use the services of media agencies and technical suppliers to distribute physical and digital direct marketing materials. We do not transmit, sell or exchange your personal data to/with third parties outside our company for commercial purposes.

What are the legal grounds for processing your personal data?

Your personal data is processed based on your consent, when you agree to receive direct marketing materials.

Your right to revoke your consent:

You have the right to revoke your consent to process your personal data at any time, and to oppose direct marketing.

If you exercise this right, our company will no longer be able to send direct marketing offers or information based on your prior consent.

You may opt out of the direct marketing subscription as follows:

  • By sending an email to privacy@alguimya.com.

How long do we keep your data?

We will store your data for direct marketing until you revoke your consent. 

In case we can acknowledge that the user does not access the emails sent during a period of 2 (two) years, we will request they review their consent. If the user does not renew their consent or reply, we will delete their data for marketing purposes.

CUSTOMER SERVICE

What do we use your personal data for?

We use your personal data to manage requests, claims or doubts about product guarantees and to provide technical support via email, phone or through social media.

We may also contact you should there be a problem with your order.

What types of personal data do we process?

We process any information you provide us, including the following:

  • Name;
  • Contact information such as address, email address and telephone number;
  • Tax identification number;
  • Payment information and payment history;
  • Information on purchased goods. 

Who has access to your data?

The data provided to third parties is only used to provide the above-mentioned services (e.g. to ship purchased goods to the customer).

What is the legal ground for processing your personal data?

The legal grounds for processing your personal data is the compliance with the legal requirement of providing guarantees and support, and in some cases, the legitimate interest of our company (given the reputation of goods the company plans to maintain in their market).

For how long do we keep your data?

We will retain your data for as long as deemed required to manage a claim or a suggestion, and until either are concluded. Any suggestions or claims without an activity log for a period exceeding 2 (two) years will be deleted.

COMPLIANCE WITH LEGAL REQUIREMENTS

Why do we use your personal data?

We will use your personal data to comply with legal requirements, sentences and administrative decisions.

This includes the use of your personal data to collect and verify accounting data to comply with accounting standards.

What types of personal data do we process?

We will process the following types of personal data:

  • Name;
  • Contact information such as address, email address and telephone number;
  • Amount and date of the order (for items purchased and sold through www.alguimya.com).

Who has access to your data?

Your data will be shared within our company and with competent public authorities to the requested effect.

We will also share your personal data with IT companies that provide accounting solutions.

What are the legal grounds for processing your personal data?

Our company must process your personal data to meet legal requirements.

How long do we keep your data?

Your personal data will be stored for a maximum full period of 12 years.

COOKIES

A cookie is a text file stored on your computer or mobile device for use in subsequent visits. If you use our services, we assume that you agree with our use of cookies.

How do we use cookies?

BUGGYPOWER S.L. uses cookies to provide the best experience of our pages.
A cookie is a small file stored on your computer.
BUGGYPOWER S.L. uses Google Analytics, which may also store a cookie on your computer.
Please read the Google Analytics privacy policy and make sure that you agree with how their cookies are used: Google Analytics 

Where will cookies be used?

We use cookies to save your favourite goods.

We use session cookies, for example, when you use the product filter, to verify you are logged in or when you place an item in the shopping cart. 

We use cookies on our website and those of third parties to collect user data and statistics through analytics tools, aggregately and individually, to optimize our site and offer you relevant marketing material.  

Some third-party cookies are used by services that appear on our pages but are not under our control. These are setup by social media providers such as Twitter, Facebook and Vimeo, and allow users to share content on these sites, as indicated by the corresponding icon.

How long do we keep your data?

You can easily delete the cookies on your computer or mobile device using your browser. For instructions on how to manage and delete cookies see the "Help" menu in your browser. You can opt to disable cookies or receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you disable cookies, you will not be able to take advantage of all our features. 

(Last update: 30/10/2018)